RETIREMENT LIFESTYLE PLANNING
TERMS & CONDITIONS - COACHING AGREEMENT
This Agreement for Coaching Services (“Agreement”) is entered (“Coach”) and (“Client”).
In consideration of the mutual covenants, and upon the conditions, set forth herein, the Client requests and the Coach agrees to provide coaching services as follows:
All Coaching sessions purchased are either; 30, 50 or 90 minutes in duration, and come with a “use before date” of 12 months, which means you can use your sessions according to our agreed schedule, and within 12 months of purchase, after which time all unused sessions will expire.
All coaching sessions are paid for in advance by either cheque, Visa, MasterCard, Stripe, PayPal, Square or cash. Please refer to our website for additional information on our pricing structure. www.roslyn-king.com/paymentpolicy
Phone Calls & Texts
I am available for unscheduled phone calls or texts. I can make time between our regular sessions to speak with you, but I ask that you keep any calls or texts brief. All unscheduled texts or phone calls of a coaching nature will be chargeable based on a minimum charge of a 30-minute coaching session. For example, any unscheduled text exchange or phone conversation will incur a minimum charge of ($35).
If you need to change a scheduled appointment please provide at least 48 hours’ notice, to offer you an alternative time slot. If you miss a session without providing a minimum of 48 hours’ notice no refund will be given and the session will be considered used.
Termination & Refund Policy
If you do not feel 100% happy with my coaching style I will gladly refund your money less a 50% booking fee. This is a one-time only option that you may exercise at the end of the first session. In addition, you agree that I have the right to terminate our agreement at any time refunding you for all unused pre-paid sessions that remain. Please note that no refunds will be given should you decide to terminate our agreement for whatever reason.
As your coach, I will offer suggestions, options, and coaching, based on my own life and professional experience, and I will work with you to identify solutions to your problems, but any decision about a course of action is yours, and yours alone. You accept full responsibility for such decisions. You should carefully evaluate the consequences of various options, and decide accordingly. I make no representation or warranty to you that any of the coaching methods, sessions, or activities will work for your particular circumstances and in no way guarantee any results.
Liability & Indemnity.
You acknowledge that the Coaching Sessions may be personally, emotionally, and physically challenging and that there may be occasions on which you will feel such challenges including, but not limited to frustration, anger, annoyance, and stress. You will not hold me liable for any loss or cost incurred by you (or any person related to or associated with you, including but not limited to your customers) in the event of mental, physical, financial, emotional stress, or distress (or other ailment or condition) caused either directly or indirectly concerning the Coaching Sessions. You shall indemnify me in the event of any such claim, including but not limited to any claims made against me by any person related to or associated with you, including but not limited to your customers.
Anything said by me, verbally or in writing, shall not be constituted to be advice of any kind, including, but not limited to, medical, psychological, legal, financial, counselling, business, or actuarial advice. You agree that I shall not be liable to you in any way, and you shall indemnify and save me harmless for any losses or costs incurred by you or any other person, including but not limited to your customers, for any action or inaction taken by you or anyone else as a result of the Coaching Sessions or any other conversations you and I have, whether by meeting, texts, email, telephone, or otherwise. You represent and warrant that you do not have a history of mental illness. Further, you represent and warrant that you are not currently undergoing therapy of any kind, or that if you are, you have obtained the express permission of your therapist to engage in this coaching arrangement.
If you cannot make these representations and warranties, you have an obligation to inform me of any such history, or any past therapy sessions, so we can discuss if coaching is appropriate for your circumstances. If you begin therapy during our coaching, you agree to immediately obtain express permission in writing by your therapist to continue being coached, (a copy of this letter will need to be provided) or you will cancel all future coaching sessions. I reserve the right to terminate our sessions immediately, and without prior notice, if I believe therapy would be more appropriate for your situation than coaching. (In such case you would receive a full refund of the un-used sessions based on our refund policy)
The Coach acknowledges that he may obtain confidential personal and/or business information from the Client and agrees to keep and maintain such information confidential and not to disclose or use such information without the Client’s prior written consent.
The Client acknowledges and agrees that in the course of the services the Coach may ask the Client questions which may be personal, challenging or disturbing. The Client waives and releases any claims arising or resulting from the Coach’s questions, actions or services. This waiver does not apply to conduct or actions outside the scope of the coaching services.
Any controversy or claim arising out of, or relating to, this Agreement or the services provided, shall first be submitted to mediation for an attempt at resolution, with such mediation being conducted by a qualified mediator. Both the cost and the selection of any mediation services shall be paid for and selected by the Coach. If the dispute is not resolved by mediation of not less than four hours duration, the dispute shall be settled by binding arbitration in (Ontario, Canada).
However unlikely, in the event of any disagreement or dispute between us, you agree that the laws of (Ontario, Canada) shall be applied to this agreement.
Damage Limitation and Liquidated Damage
The parties agree and acknowledge that the Coach is not a guarantor nor an insurer and that the fees provided for hereunder would be substantially higher if the Coach was to undertake such responsibilities. The Client also agrees it would be extremely difficult and impractical to fix actual damages to the Client, if any, which may result from a failure to perform by the Coach. It is therefore agreed, that if the Coach is found liable for any loss or damage due to a failure to perform or another breach of this agreement (excluding only willful misconduct), the Coach’s liability shall be limited to the sum equal to the last two months of the Client’s payments to the Coach.
Nature of Agreement
This Agreement shall, in all respects, be governed by the laws of (Ontario, Canada) applicable to agreements executed and to be performed within (Ontario, Canada). This Agreement constitutes the entire understanding and agreement of the parties and no amendment, change or modification of this Agreement shall be valid, unless in writing and signed by all of the parties hereto.
Referrals are the best compliment any coach can receive! If you know someone who could benefit from my coaching I would ask that you simply refer him or her to my website at: www.roslyn-king.com where they can contact me directly and request a complimentary consultation. Please have them mention your name. For a referral who becomes a client and registers for any of my Paid Coaching Programs, I will credit you with 1 free (50 minutes) coaching session or pay you a referral fee of $50.00
IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date first above written.
I (please print your name)……………………………………………………….…….
I have read, understand and agree to the above terms and conditions:
Coach: __Roslyn King ______________________ |